Comparator Program and Data Specialist

Are you ready to make a significant impact in the world of supply chain management? As a Comparator Program and Data Specialist, you'll be at the forefront of managing comparator orders in SAP, serving as the primary point of contact for customers and internal stakeholders. You'll coordinate a variety of activities, from account and order management to communication and documentation across contracted vendors, AR/Finance, and distribution teams. Your role will also support the Americas Supply Chain department, ensuring seamless operations and contributing to life-changing medicines.

Accountabilities:

• Manage customer enquiries and act as the first point of contact for all customer communications through email and other channels.
• Monitor and process requests received through the comparator shared mailbox, providing timely triage, action, and follow-up on all inquiries and documentation.
• Support and coordinate cross-functional internal reviews of new comparator requests ensuring all account and contract eligibility checks are performed with Legal, Finance, and management per established SOPs.
• Manage and consolidate forecasts for comparator products, facilitating effective planning with relevant internal teams.
• Handle the full order management process in SAP, including order entry, validation, order maintenance, shipping coordination, and inventory/batch reservation with Alexion Distribution.
• Oversee release, shipping, and invoicing operations, including Proforma invoice creation and communication with Distribution Specialists, vendors, and warehouse contacts.
• Lead the creation and maintenance of customer accounts.
• Track payment status, initiate shipments upon payment receipt, and keep all partners informed at every step.
• Manage stock allocation and distribution to meet contract and customer requirements in coordination with Distribution Specialists and warehouse teams.
• Maintain, review, and update of Standard Operating Procedures (SOPs).
• Support electronic data interchange (EDI) tasks, including the identification and resolution of EDI-related errors to ensure uninterrupted order flow.
• Act as the liaison between suppliers and distributors to enable successful EDI operations, account creation, and maintenance.
• Take ownership of the maintenance, review, and update of Standard Operating Procedures (SOPs) for the EDI process.
• Support the development, maintenance, and monitoring of US Supply Chain benchmarks and departmental metrics, employing business data to provide meaningful insights and recommendations for continuous improvement.
• Assist with customer master data maintenance and data clean-up activities by conducting quality checks and ensuring the integrity and accuracy of master data records.
• Provide support in developing reports to meet compliance, operational, and automation requirements. Supervise the management of Customer Operations Robotic Process Automation (RPA) bots.
• Take an active role in identifying and assessing opportunities to optimize processes, enhance efficiency, and implement standard methodologies within supply chain operations.
• Actively contribute to Supply Chain projects and initiatives.

Essential Skills/Experience:

• 3 years customer relations and within supply chain
• Intermediate to advanced proficiency in Microsoft Word, Excel, and PowerPoint.
• Adaptability, multitasking, and proactive approach to challenges.
• Own and update SOP documentation and compliance records.
• Excellent organizational and multitasking skills with a sharp attention to accuracy, detail, and compliance.
• Proven record of strong performance and consistent achievement of objectives.
• Ability to coordinate across multiple teams and manage external vendor relationships.

Desirable Skills/Experience:

• Prior SAP experience at an intermediate to advanced level is an advantage.

When we put unexpected teams in the same room, we unleash bold thinking with the power to inspire life-changing medicines. In-person working gives us the platform we need to connect, work at pace and challenge perceptions. That's why we work, on average, a minimum of three days per week from the office. But that doesn't mean we're not flexible. We balance the expectation of being in the office while respecting individual flexibility. Join us in our unique and ambitious world.

AstraZeneca offers an environment where you can thrive by embracing Lean ways of working. Here you'll have the freedom to be creative, ask questions, problem-solve together, and drive efficiencies through standardized processes. With constant new products and launches, there's never been a better time to join Supply Chain. Our resilience helps us innovate as we deliver medicines to patients worldwide. If you're driven by smart risks and quick actions, this is your place to shine.

Ready to make a difference? Apply now to join our dynamic team!

Date Posted

Closing Date

Our mission is to build an inclusive environment where equal employment opportunities are available to all applicants and employees. In furtherance of that mission, we welcome and consider applications from all qualified candidates, regardless of their protected characteristics. If you have a disability or special need that requires accommodation, please complete the corresponding section in the application form.