HCP Engagement Operations Associate
Introduction to role
This role provides foundational support in HCP Engagement Operations, a high-risk and high-visibility function in life sciences. Our team offers strategic and tactical partnership to all commercial business units, collaborating with external vendors and cross-functional partners in the planning and execution of HCP Engagements, such as Speaker Bureau. You will support activities across the entire function, with a focus on administrative duties related to vendor financial management and HCP operations oversight and monitoring.
Accountabilities
You will be responsible for:
• Consistent execution of tasks related to HCP Operation such as Debarment, HCP Contracting, User Acceptance testing
• Generating and distributing standard reports
• Supporting HCP Operations by organizing team meeting notes and action items
• Maintaining correct processes for vendor management, including oversight and monitoring of PO’s, ensuring timely invoicing, and accurate documentation of proof of performance
• Supporting budget management across stakeholders, ensuring accurate cost center charges and billing with finance and external partners
• Maintaining communication platforms to ensure updates are uploaded as available
Essential Skills/Experience
• BS/BA required
• Financial and business process acumen including experience using Excel
• Attention to detail, ability to make clear decisions, solve problems and quality check work
• Initiative and accountability; we seek to continuously improve our operation and partnership to the Alexion businesses
• Ability to organize, plan and prioritize work in a fast-paced and collaborative work environment and achieve objectives in a timely manner
• Ability to effectively convey organizational information and imperatives to internal and external stakeholders
• Technologically-savvy, demonstrating a can-do attitude
• The duties of this role are generally conducted in an office environment. As is typical of an office-based role, employees must be able, with or without an accommodation to: use a computer; engage in communications via phone, video, and electronic messaging; engage in problem-solving and non-linear thought, analysis, and dialogue; collaborate with others; maintain general availability during standard business hours
Desirable Skills/Experience
• Coupa and Icertis experience
• SmartSheet experience
• Creative problem-solving, customer-focused mindset, and conflict resolution skills essential for effective partnership with key external and internal stakeholders
• Experience in establishing and maintaining excellent relationships with key external and internal stakeholders
• Project management experience and a detail-oriented approach
• Appreciation for operating in a highly regulated environment with defined work instructions and Compliance requirements
• Pharmaceutical or biotech experience preferred
At Alexion, AstraZeneca Rare Disease, you will join a company where 'Here it means more' is more than a statement; it’s an ethos. We are a beacon in the global Biopharmaceutical landscape. Our closeness to patients brings us closer to our work and each other. Combined with our brave, pioneering spirit – we are truly unique in R&D and healthcare. Grow and innovate in a business with a rapidly expanding portfolio. Enjoy the entrepreneurial spirit and autonomy of a leading biotech. You’ll join an energizing culture where people build connections to explore new ideas and learn. As an important member of our commercial team, you'll meet the needs of some of the most under-served patients in the world. You will be empowered with tailored development programs designed not just for skill enhancement but for fostering a deep understanding of our patient's journeys. You’re supported by exceptional leaders and peers ready to lift you in marketing, compliance, and beyond.
Ready to make an impact? Apply now!
AstraZeneca embraces diversity and equality of opportunity. We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills. We believe that the more inclusive we are, the better our work will be. We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics. We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements.