Field Support Analyst
AstraZeneca is seeking a dynamic and experienced Field Support Analyst to join our team. In this role, you will be the linchpin of our Strategic Field Operations, representing the Data Management & Operations function and supporting our Biopharmaceutical and Oncology Business Units. Your core responsibility will be Field Employee Credentialing, ensuring our team has the necessary credentials to access Healthcare Provider (HCP) or Healthcare Account (HCA) sites/facilities. If you are a self-assured individual who excels at problem-solving in the field of sales, we want to hear from you!
Accountabilities:
As our Field Support Analyst, you will serve as the primary point of contact for employees and external Vendor Credentialing Organizations (VCO). You will build strong relationships with key customers, manage corporate dashboards with each VCO, and oversee contracted managed services credentialing support. You will also coordinate with our insurance provider and internal departments to maintain appropriate liability insurance coverage and certificates for access to HCA facilities. Additionally, you will maintain an awareness of new VCO data management systems, develop standard credentialing processes/SOPs for our business, and proactively look for opportunities to improve our credentialing processes.
Essential Skills/Experience:
• 3+ years Field Sales Support within a pharmaceutical or biotechnology industry
• 3+ years of Healthcare Industry Representative vendor credentialing or related experience
• Strong business and marketing savvy
• Excellent communication and interpersonal skills
• Ability to develop and manage vendor relationships
• Experience overseeing vendor contracts and budget
• Ability to meet deadlines and identify/mitigate risks
• Ability to work in a fast-paced environment handling multiple priorities
Desirable Skills/Experience:
• Understanding of the current business climate
• Demonstrated ability to grasp new business challenges
When we put unexpected teams in the same room, we unleash bold thinking with the power to inspire life-changing medicines. In-person working gives us the platform we need to connect, work at pace and challenge perceptions. That's why we work, on average, a minimum of three days per week from the office. But that doesn't mean we're not flexible. We balance the expectation of being in the office while respecting individual flexibility. Join us in our unique and ambitious world.
At AstraZeneca, we are more than one of the world’s leading pharmaceutical companies. We are a fusion of challenging and exciting work in an energising and inspiring environment. Here, you will find a commitment to lifelong learning, growth, and development for all. Our workforce reflects the patients we serve – diversity is embedded in everything we do. We are entrepreneurs and innovators who speak up and break new ground. Our bold spirit drives us to spot opportunities, make important decisions, and take smart risks. This is the place to build a fulfilling, long-term career.
Ready to make a powerful difference? Apply today and join us in pushing the boundaries of science to deliver life-changing medicines!
AstraZeneca embraces diversity and equality of opportunity. We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills. We believe that the more inclusive we are, the better our work will be. We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics. We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorisation and employment eligibility verification requirements.
