Patient Safety Case Intake Team Leader (English and Portuguese) - Global Business Services
Location: Guadalajara (hybrid model 3x2)
About AstraZeneca:
We are a global biopharmaceutical company dedicated to providing life-changing medicines. At AstraZeneca, we foster a collaborative and inclusive workplace culture, encouraging diverse perspectives and empowering our employees to innovate.
Role Overview:
Join us as we establish a new Patient Safety hub in Guadalajara! We're seeking an experienced leader to guide our team of 10 Intake Case Advisors, focusing on America´s region (including Brazilian market). This role involves overseeing the intake and processing of safety reports, ensuring compliance with pharmacovigilance regulations, and maintaining high standards in case management.
Key Responsibilities:
Lead and mentor the local case intake team
Ensure compliance with pharmacovigilance regulations and AZ standards
Monitor and analyze team performance, implement improvements
Facilitate communication between local and global pharmacovigilance
Participate in audits, inspections, and collaborate on global safety projects
Accountabilities:
Stay informed on health authority regulations and update relevant partners
Support timely reporting and processing of safety cases
Oversee Health Authority interactions and field inquiries
Foster collaboration across departments to meet patient safety objectives
Ensure continuous training and development for the team
Essential Qualifications:
Fluent English and Portuguese
Degree or equivalent experience as QFB, Pharmacy, Medical, or Science
Extensive pharmacovigilance experience
Strong leadership and cross-functional collaboration skills
Excellent attention to detail and communication abilities
Why Join AstraZeneca?
Be part of a pioneering team that is reshaping the pharmaceutical landscape. Seize opportunities to innovate and drive transformations in delivering life-changing medicines.
AstraZeneca is an equal opportunity employer. We welcome applications from all qualified applicants regardless of race, gender, age, or any other legally protected status.
Are you ready to make an impact? Apply now and join us on this exciting journey!
AstraZeneca embraces diversity and equality of opportunity. We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills. We believe that the more inclusive we are, the better our work will be. We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics. We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorisation and employment eligibility verification requirements.
