Jr. Windows Admin

Join a world-leading pharmaceutical company headquartered in the United Kingdom, as an Associate Engineer within our IT Operations team. This role is part of a large infrastructure support and maintenance function that extends across several continents. The ideal candidate will have a solid understanding of Windows, Virtual, and Cloud Infrastructure operations and will be instrumental in ensuring the smooth running of IT services.

Key Responsibilities:

• Monitor system alerts and handle service requests efficiently.
• Diagnose and address P3 & P4 end-user incidents, escalating complex P1 & P2 incidents when necessary.
• Manage incident queues and create/update known error documentation.
• Implement change requests and manage standard operational changes (e.g., server builds, data requests).
• Ensure system uptime and performance through effective monitoring, maintenance, and patch management.

Skills and Qualifications:

Essential:

• Windows Operating Systems:

  • Proficiency in installing, configuring, and troubleshooting Windows Server and Desktop environments.
  • Knowledge of key Windows Server features like Active Directory, DNS, DHCP, and Group Policy.

• Basic Networking:

  • Understanding of IP addressing, subnetting, and TCP/IP protocols.

• System Maintenance:

  • Capability to perform system performance monitoring and maintenance.
  • Experience with regular system updates.

• User Management:

  • Familiarity with Active Directory for managing user accounts and permissions.

• Backup and Recovery:

  • Understanding of data backup solutions and recovery processes.

• Patching and Updates:

  • Proficiency in applying and managing patches and updates.

• Technical Support:

  • Ability to provide end-user support and troubleshoot hardware/software issues.

Desirable:

• PowerShell Scripting:

  • Knowledge for automating tasks and administrative processes.

• Virtualization:

  • Exposure to VMware or Hyper-V environments.

• Security Practices:

  • Understanding Windows security best practices.

• Cloud Services:

  • Familiarity with platforms like Microsoft Azure or AWS.

• Citrix:

  • Experience with Virtual Apps and Desktops.

• Tanium:

  • Knowledge of endpoint management and security.

• Certifications:

  • Interest in certifications like Microsoft Certified: Windows Server Hybrid Administrator Associate, CompTIA Server+, or ITIL 3.0.

When we put unexpected teams in the same room, we ignite ambitious thinking with the power to inspire life-changing medicines. In-person working give us the platform we need to connect, work at pace and challenge perceptions. That’s why we work, on average, a minimum of three days per week from the office. But that doesn’t mean we’re not flexible. We balance the expectation of being in the office while respecting individual flexibility. Join us in our outstanding and bold world.

AstraZeneca is an equal opportunity employer. AstraZeneca will consider all qualified applicants for employment without discrimination on grounds of disability, sex or sexual orientation, pregnancy or maternity leave status, race or national or ethnic origin, age, religion or belief, gender identity or re-assignment, marital or civil partnership status, protected veteran status (if applicable) or any other characteristic protected by law.

AstraZeneca embraces diversity and equality of opportunity. We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills. We believe that the more inclusive we are, the better our work will be. We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics. We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorisation and employment eligibility verification requirements.