Project Service Lead

Job Title: Project Service Lead

• Work Location: Bangalore, India
• Work Schedule: Three days on-site, two days remote (3/2)
  

About GBS:

In Global Business Services (GBS), we dare to change the way we work – we are brave, resilient, and take smart risks with a focus on simplifying the way we operate. Through our global scale and diverse services, we drive value through innovation and expertise. Our team collaborates without boundaries, challenges norms, feels empowered, and stays motivated.

As GBS group, we are passionate about working smarter to free up time and resources, protect value, and provide new capabilities to the enterprise – all to push the boundaries of science and deliver life-changing medicines.

Introduction to role

In GBS Productivity and Project Services, we support this ambition by being trusted partners for delivery excellence and building long-term capabilities to efficiently drive internal business projects. This is where you come in. Working in Productivity and Project Services is fast-paced, multifaceted, and challenging. We seek individuals ready to take an exciting step in their personal development journey, use their experience as leaders with vision in project management, and play a fundamental role in delivering a world-class organization.

Accountabilities

• People management – line lead a team of project managers, coordinators, and analysts, encouraging a culture of teamwork, excellence, and continuous improvement.
• Business development – find opportunities to deliver savings and successful outcomes to internal customers, and advance as appropriate to the Project Services Director.
• Quality assurance – implement and maintain quality control processes to ensure delivery of high-quality services aligned with standard process.
• Customer service – maintain relationships with customers in line with the customer relationship strategy and plan, ensuring our services delight our customers.
• Project management – manage projects, ensuring timely delivery and quality outcomes.
  

Crucial Skills/Experience

• Bachelor’s Degree or equivalent experience
• Track record in leading projects of medium complexity
• Management consulting experience
• Experience in people management and developing and motivating teams
• Strong sense of customer service and customer engagement
• Experience in project and quality assurance practices
• Demonstration of strong influencing, communication, and relationship-building skills
• Comfortable and skilled in operating in a sophisticated operational matrix organization across diverse, global teams
  

Desirable Skills/Experience

• Project Management Certification
• Change Management Certification
• Pharmaceutical or equivalent global & complex organization experience; experience of working within a quality and compliance environment and application of policies, procedures, and guidelines
  

At AstraZeneca, we are trusted partners who are connected and integrated across the global enterprise. We work closely with all functions from Commercial to Manufacturing, opening up greater development opportunities for more responsibility on a global scale. Join us on our journey of growth and evolution as we find better ways to translate value for the business and our patients.

When we put unexpected teams in the same room, we unleash bold thinking with the power to inspire life-changing medicines. In-person working gives us the platform we need to connect, work at pace and challenge perceptions. That's why we work, on average, a minimum of three days per week from the office. But that doesn't mean we're not flexible. We balance the expectation of being in the office while respecting individual flexibility. Join us in our unique and ambitious world.

Ready to make a difference? Apply now!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

AstraZeneca embraces diversity and equality of opportunity. We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills. We believe that the more inclusive we are, the better our work will be. We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics. We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorisation and employment eligibility verification requirements.