Area Manager - CVRM HCM
1/ Area Target Achievement:
- Ensure optimal execution of plans of action (POA) and territory plans
- Regularly review achievement against targets and initiate appropriate actions to ensure performance is in line with objectives.
- Ensure enlistment of newly launched and key products in hospitals and clinics by planned date
2/ Area Business Planning:
- Conduct SWOT analysis of market/competitors to identify business opportunities;
- Develop area business plan based on key objectives and allocate resources for optimal business impact;
- Monitor area business plan to ensure resources are directed to territories, hospitals and customers of greatest potential.
3/ Coaching and Team Development:
- Provide in-field coaching to MR’s in order to develop their competencies - ability to positively influence customer’s prescribing behaviour
- Conduct monthly field development coaching and semi-annual performance appraisal with MR’s utilizing in-field development forms as a reference source for competency development
- Provide team training as required to address collective development needs
- Actively manage performance within the team. Identify/retain key talents and submit consistent poor performers to a leaver process
- Develop and implement strategies to drive and motivate team
4/ Customer Focus and Service:
- Maintain relationship with key accounts/customers;
- Continuously maintain district customer database and target segmentation up to date
- Monitor Medical Representative (MR) in deliver core promotional messages within approved detail aids and in line with POA
- Ensure that MR understand and comply with AZ Code of Conduct.
- Leverage key customer relationships to gain market intelligence and to assist successful formulary listing
5/ Reporting/ Administration
- Monitor MRs’ monthly report and submit district monthly report;
- Ensure MR comply with reporting/administration guidelines
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